Why Google shouldn't pick Orlando for the super-high-speed Internet

It's with great pain that I write this but...I truly don't think Google should pick Orlando as the city to instal their uber-high-speed internet. We're just not taking advantage of what's already out there.

The city thinks that using Google Apps means that we are making full use of Google technologies and other technologies. Yes the city pays for Google Apps as their e-mail provider but how about all the free ways the city could use google to make the city and city services more accessible to everyone. This includes making use of Google Maps, YouTube, Google Topics, etc. to provide resources to the citizens of Orlando.

One area with a lot of potential that almost 500 cities are taking advantage of is Google Transit. Orlando/Lynx is yet to sync the bus routes and schedules to google maps. The process is laid out here and it's free. I'm sure we are paying a lot of money for the proprietary scheduler but this is free promotion. Every time someone maps directions on google maps or their iPhone they can hit "By Public Transportation" and get the next bus route. You can't expect people to make use of city services if they can't even find out about them.

And then just take a look at the city website. The city does very little to actually provide a usable online website. The city redesigned the site 2.5 years ago but didn't change much in the way they help users find what they are looking for. Browse to more then the top level pages and you'll find ample disconnected pages, outdated pages and broken links. Compare that to some other city websites that are easy to navigate and provide actual useful information and services that are kept up to date.

It's also worth pointing out that one of the main reasons that Google is going to provide this super-high-speed internet access is because they feel that current offerings are not fast enough and not robust enough. Well that's one area where Orlando might win out. Ask anyone who's not affiliated with Bright House and knows a thing or two about technology and they'll tell you that the speeds Bright House provides tend to be well below average...and let's not even talk about pricing. But has the city every talked about alternatives or pushed for competition?

None of these improvements require Google to launch high-speed internet in Orlando it just requires a forward thinking city government. We'll have to see if ours can at least catch up to so many other cities (many smaller than ours). 

Oh and btw if we get the Google high-speed internet I'll be the first to sign up!

UPDATE: I've since been reminded that Mayor "Google" Buddy Dyer was the same guy who pushed against the WiFi cloud in Orlando.

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Posted 4 months ago

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The case for brands and politicians having 1 Twitter account and how to pull it off

Jordan Raynor is spot on again. His recent post about the seven deadly sins of tweeting politicians, most of which also applies to any brand, spoke of being honest about who was tweeting. In what I see as a direct response to his comments a couple of misguided politicians (my words not his) took his comments and made a poor decision:
Many have assumed wrongly that I would recommend political campaigns set up two separate Twitter accounts in order to keep tweets from the candidate and tweets from staff or press separate.

The better solution, as Jordan points out, is to just be honest about who is tweeting but to keep everything associated with one brand together.

Ford, Microsoft and oh yeah Twitter are all great examples of brands who actually identify who is posting each tweet. They do it by simply adding a "^" and then the initials of the person tweeting. They then inform users somewhere (usually in the bio field or the background) who those folks are. Yes you loose three characters, but your brand is suddenly human. Something that is very important for social media.

One thing that politicians/campaigns typically do a poor job of when it comes to social media is listening (number three on Jordan's list). All three of the brands mentioned above are using a twitter client call CoTweet to help manage multiple people posting and responding from the same twitter account. They even put the signature in for each users. If your brand or campaign is looking for a way to easily manage their twitter account(s) check out CoTweet and start responding (and following) other people. Twitter is about being social not about pushing press releases.

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Posted 8 months ago

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Why Twitter and Facebook love Newark Mayor Cory Booker

Newark's Mayor Cory Booker shares President Obama's deep understanding of the power of digital media as a means for community organizing. As of yesterday, Mayor Booker has 833,779 Twitter followers, and 14,768 Facebook supporters.

According to the US Census Bureau the Population of Newark is 281,402 (2006 estimate) which means that Booker has more than 3 times the population of Newark following him on Twitter and the equivalent of 5% of the population of Newark as Facebook supporters.

When he post to his Facebook page, you can see by the volume of "comments" and "likes" that his Facebook supporters are actually engaged in conversation with him. So, what is he doing that fosters engagement?

Authenticity and humor are powerful tools when it comes to getting your audience to engage with you, and Mayor Booker understands this. He, jokingly, used Facebook and Twitter as a platform to challenge Obama. He asked his Facebook supporters and Twitter followers if they thought his jump shot is better than Obama's.

He uses Twitter to warn the citizen's of Newark should they litter, they are in danger of getting pulled over by him.

And he shares words of wisdom that inspire him.


So Mayor Booker--I am not sure if you jump shot is better than Obama's, and I promise you that I won't litter in Newark-or anywhere else for that matter. I thank you for your words of wisdom and I applaud you for your understanding of social media engagement.

I have had a couple of conversations about how politicians should embrace social media. I always say that I think it's key for them to be human. This was the message we had for blogs a couple years ago. This also goes for journalists, businesses or really anyone. No one want's press releases and headlines via twitter...they wan't a conversation.

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Posted 9 months ago

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Follow My Government Launched

The response to the mass follow lists of members of Congress and Governors I released last week has truly been overwhelming.  Emails and Twitter replies came pouring in from people who loved the ability to mass follow their elected officials on Twitter.  A rumor even made it's way to me that the House GOP circulated the list around to all Republican members of Congress.

Given the overwhelming response, I decided to take some time this weekend to separate the lists out onto a subdomain of this blog.  After adding some new lists and breaking down each congressional delegation into one-click follow lists by state, I have launched followmygovernment.jordanraynor.com.  Since launching the micro-site less than 24 hours ago, the site has been viewed by 850+ unique visitors and the lists have generated 12,500+ follows.

Please take a moment to check out this new tool and http://bit.ly/psS1X%20%20Please%20RT%21">share it with your own Twitter followers!

Everyone should follow their elected reps...even if most aren't really sure what to do with twitter.

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Posted 9 months ago

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Mayor to Blogger: "You're a worthless piece of s**t and I wouldn't p**s on you if you were on fire"

No, we're not making this up. That's just part of a late-night email message from Mayor James D. Kalb of Portsmouth, Ohio to blogger Robert Forrey, a retired English professor whose site, RiverVices seems to have gotten under Kalb's skin.

Read the entire quote at personaldemocracy.com

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Posted 10 months ago

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